Hassle-free is the word. If you plan to visit these countries? Anup at Himalayan Windows is the guy you need to see. Almost a year of planning and he was on top of things every single time. Any questions? He answers. Any suggestions? He answers. Better yet? You don’t need to plan anything. Have him plan it for you! He even booked us a fine dining restaurant in which my wife was really surprised! Thanks for that one, sir! Our only interest was Bhutan and they offer everything including visas. Then, he was kind enough to suggest Tibet and we were like, why not? Since it’s a neighboring country and we haven’t visited it either. We ended up booking the 3 Country tour. Including Nepal yes! Nepal was very entertaining and with our very educated guide Anish! He knew his stuff. Smiling fella! Minus the rain coz we missed our helicopter ride to see up close and personal the all-mighty Mt Everest. But don’t get me wrong. Even if Anup knew that our helicopter ride would be canceled he still showed up, at 6 am! He kept trying and calling constantly if there could be any possibility that we could do the tour but sadly no. That is customer service at its finest. Haven’t encountered such customer service like his. 5 stars on that! Tibet was something else. Altitude sickness yes but we managed. Karma our guide was very accommodating and will give us time to wander around on our own. Knows how to manage time especially visiting the Potala Palace. When he said he’ll meet us at 7 am. He was at the hotel right on the dot. Talk about punctuality! Bhutan was magical! The moment when you land. Everything is just a breeze. Even immigration was very friendly! I have no complaints! Sangay our guide was great! We felt like we weren’t tourists. More like friends. He explained everything perfectly. He even told us to roll down our windows coz of the fresh air. The hike to Tiger’s Nest is no joke but Sangay was there all the way. We have no negative feedback the whole time we were there in the kingdom of Bhutan. A must place to visit! Our only concern was the breakfast at Shambhala Palace in Tibet. To us, it was a cool experience to have Tibetan breakfast such as the tsampa but to the others, they might not be able to enjoy it. Fewer choices of food but that didn’t bother us. Eggs, toast coffee, and tea. No continental breakfast here but we were happy about it. The hotel is nice though! Loving the touch of every piece of furniture they have. Hi-tech shower! When we had dinner they have to fetch it from the other hotel coz the cook wasn’t there anymore. They didn’t say the kitchen is closed. They still provide. We were shocked! We felt bad for the guy delivering the food to us but we gave him a decent tip. Wish we knew all their names coz they were all very nice to us from the beginning when we arrived greeted with a smile and the day we left. The security guard even gave us bottled water on the way back to Nepal. We will surely miss those hardworking folks over there! Keep smiling! One word. Anup will do anything to make your trip a memorable one coz ours was. Even side trips such as having breakfast and having us tried all the dishes or snacks that we wanted to try! Also, even if we were at other Countries he keeps in touch thru WhatsApp just to make sure everything was still in order. He even kept on checking the helicopter ride when we were away! Thumbs up, sir! Hope your business will continue to grow and may you have more customers and friends to come! You are indeed an amazing travel consultant. Thanks again for having us and making our trip a memorable one! Thank   you all, Mr and Mrs. Uy